A We Owe / You Owe form is a short written record of anything either side has promised but not yet delivered at the time of sale: a second key, a repair, a new set of mats, a missing document. Both parties sign it. It avoids later disagreements about what was agreed.
What goes on it
- Items the dealership owes the buyer, with a due date.
- Items the buyer owes the dealership, for example a trade-in key or lien documents.
- Names, vehicle, date and signatures.
Why use it
Verbal promises at a busy desk are forgotten. A signed list says exactly what was agreed and when, and gives the service department something to work from.
In Dealer Garage
The form is part of the at-sale set. See dealer paperwork forms.
Example entries
- We owe: second key fob by Friday; replace worn wiper blades.
- You owe: lien discharge letter for the trade-in within ten days.
Give each item a date so nothing sits unresolved.
Questions people ask
Is it a legal requirement?
It is good practice in most places. Check your own requirements.
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