Glossary
Short definitions of the terms our guides use. Each links to the longer explanation where there is one.
- Accessibility permission
- The macOS permission that lets an app see, move and focus other apps' windows. Window managers need it. It is granted in System Settings, Privacy & Security, Accessibility.
- Activity level
- The share of tracked minutes in which there was real keyboard, click or scroll activity, or a counted call. Read more →
- ADF
- Auto-lead Data Format: an XML format used by listing sites and dealer websites to send leads to dealer software by email. Read more →
- Bill of sale
- The document that records the sale of a vehicle: parties, vehicle, price, taxes and signatures. Read more →
- Billable hours
- Hours of work that can be charged to a client. Read more →
- Buyers Guide
- The window form required by the US FTC Used Car Rule that states whether a used vehicle is sold with a warranty or as is. Read more →
- CASL
- Canada's Anti-Spam Legislation, which sets consent rules for commercial electronic messages. Read more →
- Chrome profile
- A separate browser state in Google Chrome with its own logins, bookmarks, history and extensions. Each profile is stored in its own folder. Read more →
- Clamshell mode
- Using a MacBook with its lid closed, connected to power and an external display and keyboard. Read more →
- Company name (Clockgauge)
- The short name staff enter, with a one-time code, to reach your Host from outside the office. Read more →
- Deal jacket
- The file holding every document for a single vehicle sale. Read more →
- Focus follows mouse
- A window behaviour where the window under the pointer becomes the active one without needing a click. macOS does not do this by default. Read more →
- Forward secrecy
- A property of encrypted connections: each uses fresh keys, so recorded traffic cannot be decrypted later if a long-term key is stolen. Read more →
- Garage register
- A dealer's running record of vehicles acquired and disposed of. Read more →
- Gross profit
- Selling price minus the vehicle's cost, before overheads. Front-end gross is on the vehicle; back-end gross is on financing and add-ons. Read more →
- Host (Clockgauge)
- The Clockgauge app that runs on an office computer, stores the data and shows the manager's dashboard. Read more →
- Idle time
- Time during which there was no real input at the computer. Read more →
- A Mac app that lives as an icon at the top right of the screen rather than in the Dock. Casement is one.
- Mouse jiggler
- A software or hardware device that moves the pointer slightly to make a computer look active. Read more →
- PIPEDA
- Canada's federal Personal Information Protection and Electronic Documents Act, which governs how businesses handle personal information. Read more →
- PPSA
- Personal Property Security Act: Canadian provincial laws and registries for registering security interests (liens) in vehicles.
- Reconditioning (recon)
- Repairs, cleaning and inspection done to a vehicle after purchase to make it ready for sale. Read more →
- Seat key
- A Dealer Garage Pro key that lets another computer in the office connect to the main one. Read more →
- Self-hosted
- Software whose data is stored on a computer you control rather than on the vendor's servers. Read more →
- Snap layout
- A pre-defined arrangement of windows on a screen, such as halves or thirds, that a window can be dropped into. Read more →
- VIN
- Vehicle identification number: a 17-character code that uniquely identifies a vehicle and encodes its maker, features and model year. Read more →
- We Owe / You Owe
- A short signed form listing anything each side still owes after the sale is signed. Read more →