Support and operations teams spend long stretches on calls with little typing. Clockgauge can count video calls as active time, cap consecutive minutes and show call minutes in reports, so call-heavy work is not marked idle. Reports can be grouped by person or project to see where time goes.
Why this matters
Keyboard-only idle detection misreads call-heavy roles. See why meetings should not count as idle time.
Limit
Detection is for video calls through the computer's microphone or camera, not for desk phones.
Reporting for call-heavy roles
Group by person or by project and read activity alongside call minutes. A person with a lower activity percentage but many call minutes is probably doing what the role asks.
Questions people ask
Can it record calls?
No. It never records audio or video.
Try Clockgauge
Clockgauge is an employee and freelancer time tracker that runs on your own computer: timers, consented random screenshots, activity levels, clients, projects and tasks, budgets, payroll balances and reports, paid once instead of per user per month..